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“Unprecedented times.” That may well be the most overused soundbite during this crisis, but we all need to appreciate the toll situations like this can take on us, especially if we don’t exercise some level of self- care. Leaders need to be acutely aware of the perils of burnout while they troubleshoot a multitude of issues for their team and organisation. Here are some key considerations to help you look after you. Design your day No doubt you are doing lots of “firefighting” at the moment. It’s easy to get the end of a day/ week and wonder what did I achieve? Did I get done what I needed to get done – or have I just afforded a lot of time and energy to the issues of others? These things were no doubt urgent, and maybe important, but our fulfilment through work can be negatively impacted if we don’t make progress where we want to. If you plan your day before it begins you can ensure at least some of your objectives can be advanced while also being available to assist others. “Either you run the day or the day runs you.” – Jim Rohn Document your wins There will be plenty of knockbacks and roadblocks to success for us to navigate at this time. We are biologically inclined to prioritise negative experiences (research suggests it take six positives to offset one negative). With that fact in mind, ensure you take stock of where you’ve had success in your day. Taking some time at the end of the day to document those bright spots - no matter how trivial they may seem - can help reframe our thinking and encourage us to look for, and focus on the positives. “Gratitude turns what we have into enough .”- Aesop Think beyond self One of the best ways to enhance your sense of fulfilment and positivity in these times (or at anytime for that matter) is to support the efforts of others. This can take many forms like; collaborating with another business on a project, helping a team member acquire a new skill, donating time/ expertise to a local not-for-profit, or contributing to a resource hub like THRIVE. Doing the right thing is always the right thing. Often, we benefit as much as the recipient from the experience. “The happiest people in life are the givers not the getters.” - Unknown Create space for you Be sure to engineer some pockets of time into your week for non-work activities that reinvigorate you. It might be a coffee chat, a run or a Netflix special. Whatever it is, have the discipline to ensure it doesn’t get overlooked in the busyness of daily life. There will be plenty of energy takers in your day - make space for the energy makers too! “Taking care of yourself doesn’t mean me first, it means me too.” – L.R. Knost Have a sounding board You will be wrestling with lots of tough decisions and internalising the stress of others as you lead your team. It’s important to have an outlet, along with access to sage advice, as you plot your path forward. A coach or mentor is a great resource to investigate if you don’t have a support person like this currently. Taking work home and conversing with loved ones around it isn’t an ideal option. Being stoic and suffering alone is even worse! “A problem shared is a problem halved.” – Proverb Let's Prosper supports leaders to integrate high performance habits like these, and make the move from good to great with our executive coaching programmes. Get in touch if you want to create your human advantage!

Your best marketing tool is the attitude and advocacy of your team. Employee engagement can be your competitive advantage by following these five success steps. Communicate, communicate, communicate Saying things three times is a popular approach at the moment, but as much as I poke fun, there is an important learning here. There is so much noise around currently, and much of it is negative and detrimental to your objective of keeping people motivated, and supportive of your efforts. Don’t leave it to unreputable sources, to inform your team about the truth of our situation – if you don’t fill the space someone else will, well-intended or not. This will have you wasting time replacing mistruths with facts. Also remember, communication is a two-way process, your team might just have an idea or observation that can change your business for the better. Don’t miss the chance to hear it by doing all the talking! Promote your plan What is your business doing differently to weather this storm and succeed in this next economy? Your team will be looking for clarity around what the business is doing to stay viable and flourish going forward. Showing clarity, confidence and conviction around your way forward reduces anxiety within the team about job security and alike. Make it meaningful We need everyone to step up and be as productive as possible, especially now. For that to happen, individuals need to know; what is required from me, in my role, on a day-to-day basis to help make this plan a reality? Context is key. Leadership happens 1:1. We need to connect individually to make sure no one is a passenger, and everyone is a paddler. Connect the culture Do you have a core purpose, vision and/or set of core values for your business? This is the time to bring your team together and focus on living into these collective objectives. Setting some clear expectations around how we work is essential in a pressurised environment like now. It also promotes personal responsibility and collective accountability that raises the bar for everyone. Review your response Lockdown was a whirlwind period that will have required you to make decisions at speed, and share messages from a distance. Did those steps have the intended impact? Were they interpreted the right way by your team? As we return to some level of “normal” it’s a good time to check in with your team to ensure your well-intended actions have enhanced (not eroded) the engagement of your people. This could be an informal chat with an informal leader (or two) – those who know the word around the water cooler. Or, you could use a survey process - preferably anonymous - to canvass option and gain insights. The key here is to ASK-LISTEN-ACT. With a little bit of time and energy afforded to each of these areas your business will be well positioned to thrive in this time of uncertainty. We can support you with the implementation of any, or all, of these steps (change management, strategic planning, performance coaching, culture discovery, engagement analysis). Get in touch if you want to create your human advantage!

Have you ever considered who would come, what would they say, what would be the lasting memory of you in the eyes of those who matter in your life? Does this image sit well with you? Being led by legacy is a great way to navigate your life on a day to day basis, but only if you know what you want that final destination to look like. Consider writing a Eulogy for yourself from the perspective of your partner or child or best friend. Work to a future timeframe of at least 10 years but no more than 20 years. What plaudits would you hope that they allude to? Now that you have this Successfully created a movement that significantly improved thousands of work environments to ensure people felt empowered and inspired to grow and prosper, while also managing to find the time, energy and compassion to be a great partner, father, friend and colleague on a day-to-day basis. It may seem a rather morbid why to approach personal development, but it simply requires a

PERFORMANCE DEVELOPMENT Understanding where you are, where you want to be, and the pathway forward are essential steps for success, both individually and collectively. We support the creation of recurring coaching rhythms that help people to clarify objectives, set expectations, identify strengths, build capabilities/confidence, enhance effectiveness, evaluate progress, and plan for the future. Solutions Growth Roadmapping Our Performance Process Leadership Coaching Comprehensive system kit for creating a culture of coaching. Including: Effective questioning frameworks and process templates to guide positive discussions. Mindset tools to empower leaders to facilitate and drive positive coaching conversations. Supporting documents that help develop high-performance habits for leaders and team members. In-person and on-demand support - to trouble-shoot issues, increase buy-in and ensure positive outcomes. Book a Free Consultation OUR PERFORMANCE PROCESS Performance Management Method Fully supported process for identifying individual’s professional learning and development objectives. This offering includes: An initial education session - why this is important for you/us, how the process works, your burning questions, etc. A full resource library - proprietary support documents to guide people and troubleshoot potential issues. Leader/line-manager training - how to support your team and maintain momentum with this process. Follow up support (and on demand assistance) - to build confidence and capability. Book a Free Consultation GROWTH ROADMAPPING Building Capability within Teams Regular support/guidance for those leading others - to build capability and confidence within-self, and your team. We provide an accountability mechanism for progressing key initiatives and embedding positive behaviours. A confidential and impartial sounding board to discuss your burning issues, opportunities, and challenges. Along with, implementation support and insights for proven culture and engagement approaches. Book a Free Consultation LEADERSHIP COACHING Support for those who Support others WHAT OUR CLIENTS SAY "Lachie has assisted our company’s desire to progress to another level by facilitating active meetings with the shareholders of our business. He has enabled us to set our collective goals, and then held us individually accountable in achieving these targets. We have seen large improvements in our business, and we also understand our business better. I would recommend Lachie’s services to anyone and would expect for them to see positive returns like we have." ​ - John Murphy – Ray White (Invercargill) TRUSTED BY THESE ORGANISATIONS TO HELP DEVELOP PEOPLE 1/1

HELPING LEADERS MOVE THEIR TEAMS FROM GOOD TO GREAT Book a Free Consultation WE HELP YOU WITH YOUR TEAM MAKE THE MOVE IN THE FOLLOWING WAYS: PADDLERS, PASSENGERS OR PROBLEMS What is the composition of your crew? Our culture analysis tools help you gain clarity on the true levels of engagement, alignment and buy-in that exist in your team, along with ways to enhance them. Learn more.. CULTURAL BUILDING BLOCKS What attitudes, behaviours and messages are the catalyst for your ongoing success? Culture is all about how we think, act and interact. We can help you uncover, illuminate and communicate these essential elements. Learn more.. GROW INNOVATE DISRUPT How can you overcome the resistance to change? The move away from 'business as usual' creates feelings of fear and excitement within our teams. In our ever-evolving world, Change Management is the biggest opportunity (and obstacle) facing leaders. We help remove the guesswork in your journey from strategy to execution. Learn more.. MOVE THE NEEDLE Are you leading in a way that enhances trust and buy-in? The road from good to great can be a rocky one without a clear plan and process. We help design performance development solutions that enhance (rather than erode) your relationships and results. This proves most successful with leaders who ‘model their messages’ and show integrity by having a coach of their own. We can be that support and accountability mechanism for you. Learn more.. DID YOU KNOW... of employees would stay in their current role longer if they felt the organisation invested in their professional development. of work accidents occur (in part) due to stress from a negative work culture. of all employees believe that a well defined business strategy helps cultivate a positive work culture. of active job seekers cite company culture as their driving reason for looking for work. WHAT OUR CLIENTS SAY "Lachie’s approach and delivery in the people and culture space is second to none. The amount of preparation and proven expertise in this area was of significant value to our team following a period of change. Not only did we all learn, but there was an immediate improvement in team engagement and clarity around what it means to empower a team. We are all now embracing change allowing us to be even more agile and collaborate more. A definite return on investment, all delivered with a friendly face!" ​ - Jono Bredin – PKF BMR TRUSTED BY THESE ORGANISATIONS TO HELP DEVELOP PEOPLE 1/2 You don’t know what you don’t know – as a leader, it can often be difficult to garner the true opinions of your team by yourself. Do they enjoy what they do, where they do it, and who they do it with? As a trusted and neutral third party – we can access and interpret insights that give you clarity and confidence to make progress. CULTURAL ANALYSIS Learn more HOW WE HELP CULTURE ANALYSIS Learn More > CULTURE DISCOVERY Learn More > PERFORMANCE DEVELOPMENT Learn More > NAVIGATING CHANGE Learn More > ONE-OFF DELIVERIES Learn More > Submit Thanks for submitting! Get In Touch 101 Don Street, Invercargill 9810 | 021 171 2481 lachie@mmca.co.nz

E-BOOK: ENGAGE & ENERGISE Top tips for improving team culture ENGAGE & ENERGISE Top tips and tools for improving team culture Download E-Book > MORE E-BOOKS Screen Shot 2020-10-01 at 4.37.50 PM Screen Shot 2020-10-01 at 4.32.13 PM Screen Shot 2020-10-01 at 4.43.59 PM Screen Shot 2020-10-01 at 4.34.22 PM Screen Shot 2020-10-01 at 4.39.43 PM Screen Shot 2020-10-01 at 4.37.50 PM Screen Shot 2020-10-01 at 4.32.13 PM Screen Shot 2020-10-01 at 4.43.59 PM Screen Shot 2020-10-01 at 4.34.22 PM Screen Shot 2020-10-01 at 4.39.43 PM